mc.

Hello.

I'm down here!

Hi, my name is Tom, and I'm a Design Thinking Specialist in London.

Hi, my name is Tom, and I'm a Design Thinking Specialist in London.

Skills

100%

Human-Centred
Designer

90%

Service Designer

80%

UX & UI Designer

70%

Design Engineer

UX/UI Design.  Web Development.   Digital Marketing.

Rebranding the worlds market leading print and digital publishing platform for the new normal. This long established publishing company wanted to boost their presence online and redevelop their current digital strategy. With the help of the exceptionally talented team at Tweak  I believe we have delivered just that. I was responsible for the design and development of the website whilst helping start Easypress’ digital marketing campaign.

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Service Design. User Research.

Accelogress’s team reached out to me to help them research a current client of theirs. The Accelogress team had been tasked with developing a new program to streamline productivity within and require me to discover the root cause of the the problems the employees were experiencing and why this was happening. The result of the research was a list of requirements which were built of the service blueprints and customer journey maps  I had developed which the Accelogress team then used to build a product that truly solved the clients needs.

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User Research .  Business Development .  UX/UI Design.

EQH Hub came to me with a simple idea of making the investment process for start-ups and investors easier and more transparent by creating an online platform. What transpired was a whole ground up re-building of their business model and value proposition to gain LOIs from potential clients to gain investment through a mid-fidelity prototype.

Read Case Study

Design Engineer.   Human-Centred Designer.   User Researcher.

I joined Mous just after they had launched their first kickstarter to make an indestructible phone case when I was working out in China. Throughout my time there I was able to watch the company go from a fledging start-up turning over £4m to one of the fastest growing SMEs in the UK turning over £43m in under a year and a half. Read about the roller coaster ride I went on with them.

See the Journey

Services

Web Development

In the last year I have enjoyed working with my clients to build a whole host digital products in varying degrees of complexity. From adhoc design work to the development of entire software systems, I have had the opportunity to work on them all. Along this journey I have been fortunate to work with some incredibly talented people who I can rely on as team to build different digital solutions for my past clients. From UX/UI work to fully built customizable Webflow CMS websites to complex software systems don’t be afraid to reach out and get in touch!

Service Design

With formal training in both design thinking and innovation, I thrive in understanding complex processes and ideas and don’t shy away from a challenge. Simply put I love solving problems for users and creating solutions that truly benefit the end users. With my tried and tested methods I help break down my clients needs and help them discover the unmet and often unarticulated needs of their users to build better and more robust services. I have hosted workshops with multiple clients and enjoy doing lives testing to get people involved in the research and development process.

Product Development

After running my own product-based start-up and being head of product for another fast-growth start-up I feel well versed to help you and your business build fantastic products that consumers really want. With my experience of working with manufacturers in both Europe and in the China I have a broad skillset that can be utilised in different ways though the entire product development process.

Get in

Get in touch to find out how I can help you build something that people truly want.

Say hi!

tom@maccacreatives.co